At **Zeluvique**, we aim to provide a secure, convenient, and smooth shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect when placing an order through our online store.
## 1. Accepted Payment Methods
Zeluvique accepts the payment methods displayed at checkout. Depending on availability, these may include:
- Credit and debit cards
- PayPal or other supported digital payment services
- Other payment options explicitly offered during checkout
Please review the available payment methods before completing your purchase.
## 2. Payment Processing
Payment must be completed or authorized according to the payment method selected at checkout.
Once your order is submitted, you may receive an order confirmation by email. This confirmation acknowledges receipt of your order and does not necessarily mean that your order has been shipped.
Orders may be subject to payment verification before processing.
## 3. Pricing and Currency
All product prices and applicable charges will be displayed at checkout before you finalize your order.
Prices, promotions, and product availability may change without prior notice. Any applicable shipping fees, taxes, or additional charges will be shown where required before you complete your purchase.
If your payment provider applies currency conversion or transaction fees, those charges are determined by your provider.
## 4. Payment Security
We take reasonable steps to help protect your payment information. Payments may be processed through third-party payment providers that maintain their own security and privacy policies.
Zeluvique does not ask customers to share their full payment card details or passwords through email or social media messages.
## 5. Failed or Declined Payments
If your payment is declined or unsuccessful, please verify your payment details and ensure that sufficient funds are available. You may also contact your bank or payment provider for assistance.
An order may remain unprocessed until payment is successfully completed or authorized.
## 6. Order Cancellations and Refunds
If an order is canceled or qualifies for a refund, the refund will be handled in accordance with our applicable cancellation and refund policy.
Approved refunds will generally be returned through the original payment method where possible. Processing times may vary depending on your bank or payment provider.
## 7. Incorrect Payment Information
Customers are responsible for providing accurate payment and billing information when placing an order. Please contact us promptly if you notice an incorrect charge or a payment-related issue associated with your purchase.
## 8. Contact Us
If you have questions about a payment, charge, or order, please contact the Zeluvique customer support team through the contact information provided on our website.
We're happy to help make your shopping experience as smooth as possible.
**Zeluvique — Illuminate Your Style.**